Automated Teller Machines
TechMasters Zambia is a licensed and authorized partner of NCR, a premier financial technology company. As an authorized NCR partner, our ATM department has the expertise and credentials to deliver top-notch service and support for NCR-branded ATMs. As ATM Department, we are specialized in working and providing services to clients (Mostly the banks).
Services related to NCR brand:
- Supplying of ATMs Hardware
- Supplying of ATMs Software
- Installation of ATMs
- Supplying of ATM stationaries (Consumables)
- Supplying of ATM HW parts
- Servicing and Maintenance of ATMs both HW and SW
- Technician/Engineer training both SW and HW
- Supplying and installation of ATM SW monitoring system
ATM Services Overview
- Supplying of ATM Hardware – As ATM Dept, we Stock and Supply ATMs to clients. Any model of NCR ATM; Standard or Dispense only, Cash Acceptor/Deposit taker and Recycler(GBNA/GBRU).
- Installation of ATMs – Our services extend beyond mere supply. We offer a full-cycle solution, encompassing ATM stocking, supply, and expert end to-end installation. Hardware and software installation, Upgrading of hardware to more latest [Such as PC cores] and software upgrade [Change of windows to newer version]
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Supplying of ATM Stationery (Consumables) – As we supply ATM, we are able to supply ATM stationaries/ consumables such as Paper Rolls used on Receipt Printer, Journal Printer Cassettes on Dispense side and Canisters on Depository and Recyclers (GBNA/GBRU) Spindles on Receipt and Journal Printers.
- Supplying of ATM Hardware Parts – One of the benefit of being in partnership with NCR is, we have access to the right and genuine source for securing ATM parts. Genuine spare parts are secured directly from the source and supplied to clients (Banks).
- Servicing and Maintenance of ATMs both Hardware and Software – we service most of our clients machines under contract for maintenance. This mainly consist of visiting sites, whenever a call has been logged in or brought to our attention for repair or carry out Preventive maintenance of machines on our fleet across the country. Our client base includes a substantial number of banks.
- Technician/Engineer Training both Hardware and Software – ATM has so many component that are electronic, mechanical and logical. There is a hardware, software aspect on the machine. As technology keeps on changing almost everyday, we have enhanced a system of training each other on any development that has come up. We get training from NCR for the certification and in-house training is always encouraged. This is a place where the WE DON’T FAIL spirit dwells. We benchmark our success on excellence and innovation, driving continuous improvement in everything we do. In the workshop we fix and rework ATM parts awaiting deployment.
Inventing Tech. Changing Lives.
